Join our team of unique individuals, passionate in changing the way people travel
We believe we can be a catalytic change to people’s lives in transport mobility by introducing sustainability, convenience, reliability and innovation, thus improving communities and the environment.
We are filled with pride every time we see our stations dot the map of Singapore or when our BlueCars pass us by on the roads.
Job Openings
Job Department
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Job Department
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Job Department
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Role Description
This is a full-time hybrid role based in Singapore. The EV Technician will be responsible for maintaining and repairing BlueSG’s 100% electric fleet. They should have experience in electrical maintenance and repair for electric vehicles. The role offers some flexibility to work.
Qualifications
- Experience in electrical maintenance and repair for electric vehicles
- Ability to perform diagnostic tests, repair, and replacement services on electrical systems including wiring harnesses, batteries, motors, and controls
- Knowledge of EV charging technology, charging standards, and charging stations installation and maintenance
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- An understanding of automotive repair software and diagnostic tools is a plus
- Relevant certification or diploma in Automotive Technology, Electrical Engineering, or related field
The Role
Your Responsibilities Will Include
- Handle incoming calls/emails/messages and deliver consistent advice & support to customers on our services and memberships
- Resolve customers’ inquiries, complaints, and feedback
- Assist with the membership enrollment process
- Upselling of membership plans to existing customers
- Provide remote technical assistance to customers
- Analyze each situation and escalate calls to the right team
Ideal Profile
- Have an experienced call centre/customer service environment
- Excellent communication and listening skills with the ability to empathize and provide solutions to customers
- Excellent teamwork skills and flexibility in approach to work
- Strong organizational skills, ability to multi-task, and detail-oriented
What's on Offer?
- Fantastic work culture
- Be part of the world's largest electric car sharing company
- AWS, VB, Allowance & Commission provided
