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Note: Based in Ho Chi Minh City, Vietnam

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About the role

• As a Senior DevOps Engineer, you will be instrumental in designing, implementing, and managing our infrastructure, deployment pipelines and other development tools. You will make key technical decisions to enhance automation, scalability, and system reliability. You will mentor team members, promote best practices and collaborate across cross-functional teams to deliver exceptional developer experiences.
• Design, deploy, and manage scalable and reliable infrastructure using AWS.
• Implement Infrastructure as Code.
• Support the engineering department in leveraging AWS for their technical solutions.
• Support infrastructure requests from the engineering and data team.
• Develop and maintain CI/CD pipelines.
• Automate repetitive tasks and processes to enhance efficiency.
• Implement security best practices and ensure compliance with industry standards and regulations.
• Analyses system performance and implement optimizations to improve speed, reliability, and scalability.
• Respond to and resolve infrastructure and deployment-related incidents promptly (on-call shift required).
• Conduct root cause analysis for incidents and implement measures to prevent recurrence.
• Create and maintain comprehensive documentation.
• Monitor and manage cloud and infrastructure costs, analyze usage patterns and recommend cost-effective solutions without compromising performance.

What We're Looking For

• Bachelor's degree in computer science or the equivalent.
• At least 5 years of experience as a DevOps engineer, including 2 years using AWS.
• Expertise on Cloud Infrastructure.
• Experience with Containerization (Docker, ECS, EKS), Kubernetes knowledge not required.
• Hands on experience using IaC such as Terraform, CDK, CloudFormation.
• Experience with networking concept (HTTP, TCP/IP, DNS, VPN, Routing).
• Experience with security such as WAF, Security Groups, Vulnerability scans.
• Experience with monitoring & alert tools such as Prometheus + Grafana, NewRelic, Datadog, PagerDuty.
• Hands on experience with at least one scripting language such as Python, Perl, Bash, Go.
• Hands on experience managing and configuring databases (PostgreSQL is a plus).

About the role

We are looking for a passionate Senior Product Designer (UX/UI) to join our team and take charge of creating intuitive, delightful, and impactful user experiences. The successful candidate will lead the design of new features, improvements, and innovations, focusing on user-centred design principles. This role requires an expert in both UX and UI design, with a strong understanding of consumer behaviour and the ability to design solutions that meet the needs of our diverse user base.

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The successful candidate will report to the Head of Product, and work closely within Product & Engineering teams, our cross-functional teams, as well as external partners, with the primary objective to design the best rental experience for our customers.

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Product Discovery

• Lead the design of consumer-facing applications, collaborating with cross-functional teams.
• Conduct user research, including interviews, surveys, and usability tests, to understand consumer pain points and inform design decisions.
• Create intuitive and engaging user flows, wireframes, prototypes, and visual designs that enhance the user experience and increase engagement.
• Own the end-to-end design process, from ideation and user research to prototyping, high-fidelity UI design, and delivering the final product.

Product Delivery

• Design with a focus on scalability and consistency while maintaining brand identity and visual consistency.
• Collaborate closely with product managers, engineers, and stakeholders to ensure that designs meet business objectives and user needs.
• Iterate on designs based on user feedback and A/B testing, continuously improving the product and its usability.

Upkeep Design Standards

• Manage and maintain the design system, ensuring UI consistency across all touchpoints and products.
• Run design critiques and reviews to share your expertise with and mentor other designers.
• Research review of industry UX/UI trends and competitor solutions and strategies to inform design decisions.

What We’re Looking For

• 5+ years of experience in UX/UI design, specifically for B2C applications, with a proven track record of successful projects.
• Strong portfolio showcasing your design expertise in consumer-facing applications, with a focus on both UX and UI (including wireframes, prototypes, and final UI designs).
• Proficient in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• In-depth understanding of user-centred design principles and a passion for creating seamless, delightful user experiences.
• Experience with consumer behaviour, and the ability to design engaging, intuitive interfaces that drive user retention and satisfaction.
• Experience with mobile-first design and designing for responsive and adaptive layouts.
• Excellent communication skills, with the ability to present design ideas, rationale, and user insights clearly to stakeholders.
• Ability to lead design projects and make key decisions based on user insights, business goals, and technical constraints.
• Experience with user research methods, A/B testing, and analysing product metrics to improve design decisions.
• Knowledge of design systems, and experience in creating and maintaining a consistent and scalable design system.
• It would be advantageous if you have:
  • Experience working on mobile applications (iOS/Android) in a e-commerce, fintech, health tech or other consumer-focused industries.
  • Familiarity with front-end development (HTML, CSS, JavaScript) or an understanding of how designs are implemented by developers.

‍About the Role

The Team Lead will organize, direct, and monitor the daily activities of a team of Customer Service Advisors. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and clientpolicies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating shift work is required, including night shifts, weekends and Public Holiday.

Note: Opportunities are available in both Singapore and Ho Chi MinhCity, Vietnam

About the Role

As a Fullstack Engineer, you will develop, maintain, and support a complex modern web application (Angular/React/Nest.JS). You will gain experience in the latest concepts, technologies, and modern frameworks such asTypescript, Docker, AWS.

• Work on multiple software engineering projects, both frontend and backend.
• Provide guidance and technical expertise for architecture, and technical decisions on building web applications.
• Raise and document non-functional requirements.
• Unblock the team when complex technical issues arise, using pair programming, conducting RCAs, and getting deep into the codebase.
• Review design, code and write tests to ensure high quality.
• Coach and mentor individuals to grow within the company and improve in both productivity and quality.
• Collaborate within theEngineering team to align technical solutions.
• Collaborate with the Product team to execute the roadmap and ensure a great user experience.
• Identify and escalate potential risks to stakeholders while proposing solutions to address them.
• Perform hands-on coding.

What We’re Looking For

• Bachelor’s degree in ComputerScience or the equivalent.
• 4+ years of experience in fullstack engineering.
• Focus more on backend
• 2+ years of hands-on coding experience using Typescript.
• 2+ years working on modern frontend stack (e.g. React, Angular, View).
• Proven expertise in buildingAPIs (e.g. Rest, GraphQL) and complex UI/UX with real-time data and complexstate management.
• Proven expertise with Git, UnitTests and Integration tests.
• Experience with SQL and DB schema.
• Experience with CI/CD pipeline(setup / configuration), Docker and AWS (ECS, SQS, RDS).
• Experience in designing architecture for web application.
• Hands-on experience with agile methodologies (such as SCRUM, TDD, BDD).
• Good knowledge of best practices, software engineering patterns and how to apply them.

About the Role

As a Senior Project Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.
• Stakeholder Collaboration: Work closely with internal teams to align on project goals, timelines, and priorities.
• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.
• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.
• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.
• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.
• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.
• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

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What We're Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS     Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders’ clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.
• It would be advantageous if you have:
  • A master’s degree or relevant certifications (e.g., PMP, Scrum Master)
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies
  • Experience with change management and driving organizational transformation.

About the Role

• Plan and monitor live anomalous activities.
• Liaise and follow up with field technicians to ensure the execution of all assignments within given time frames in accordance with company and statutory requirements.
• Dispatch instructions to the preventive fleet maintenance (to stations or vehicles).
• Coordinate all dispatching actions and transportation routing of vehicles from one station to another.
• Alert relevant department(s) in case of any breakdowns or issues and coordinate the actions that need to be     implemented.
• List and analyse technical needs of the service.
• Anticipate risks, analyse data, and advise on corrective actions to implement on ground.
• Handle incident management, which includes investigation and reporting.

What We’re Looking For 

• Minimum NITEC / Diploma in any discipline with at least 3 years of relevant experience in fleet management, transportation and automotive.
• Good teamwork, sense of urgency, organized, communication and decision-making skills.
• Ability to work in a fast-paced environment.
• Good knowledge of IT tools and Microsoft Office applications.
• Candidates with a Singapore Class 3/3A/3C driving licence and familiarity with Singapore roads will have an advantage.
• Rotating shift work; required to work on weekdays and / or weekends (44-hour work week).

About the Role

• Carry out basic diagnostics, repair, maintenance and fault findings for the Electric Vehicles (EVs).
• Ensure cleanliness of the interior and exterior of the EVs.
• Update onboard PC and changing of SIM card.
• Balance/ Shift of EVs between charging stations where required.
• Handle service anomalies such as unplugged cars, cars parked outside of stations, lost and found items, etc.
• Report status and issues via the information system.
• Communicate with customers about our service where required.

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What We’re Looking For 

• NITEC in Automotive / Electrical Engineering.
• Possess a valid Class 3 / 3C driving license and a clean driving record.
• Candidate with hands-on automotive experience will have an advantage.
• Able to perform permanent night shift (9pm – 6.45am) on 5-day work week.