CARSHARING | DOES THE DASHCAM RECORD SOUND?
Our dashcams do not include sound recordings.
Car-sharing
BLUECAR | WHAT HAPPENS IF THE DASHCAM'S MEMORY CARD IS FULL?
Our dashcam can record videos for up to 7 days and automatically rewrite past recordings when the memory is full.
BLUECAR | IS THE DASHCAM WORKING?
There will be a blinking light to indicate that the dashcam is recording.
BLUECAR | THING TO TAKE NOTE OF UPON RENTING A BLUECAR WITH A DASHCAM?
Check that the camera is intact and is working. Refrain from touching the camera as everything has been pre-set, including the resolution and angle of the camera to ensure optimum recording.
BLUECAR | WHY IS THE DASHCAM MISSING IN MY RENTED BLUECAR?
Rest assured; our team is working hard to equip more Bluecars with dashcams.
RESERVATION | Can I still change an ongoing reservation?
Of course you can. Any confirmed reservation is chargeable and non-refundable. However, if you wish to change the station for your car and/or parking spot reservation, it is possible to modify an ongoing reservation. If the new station has a higher reservation fee, you will need to pay for the price difference.
RESERVATION | Is the paid reservation cumulated to the penalty for having made a reservations and not taking the car / not canceling the reservation?
Yes. The two are cumulative.
Paying for a reservation does not exempt you from paying the reservation penalty. In fact, according to our current T&Cs, there is a penalty of $5 if you let a car reservation expire without honoring the reservation. We would like to remind that you should always remember to cancel a reservation that you will not be able to honor. If you do so, you will not have to pay the penalty.
RESERVATION | Will I still be charged for the reservation fee if I decide to cancel my paid reservation?
Yes, you will still be charged the reservation fee even if you cancel your reservation.
RESERVATION | How do I know that I have received a discount?
The discount is included in the total rental amount. It is displayed: at the end-of-rental message (SMS or notification), in the end of rental screen and in the "Rentals" section of your app.
You can refer to your bill for the full breakdown.
RESERVATION | If I make a car/parking space reservation at a station with a discount, will I be guaranteed the discount?
You can still make a car/parking space reservation at a station with a discount. However, you will only enjoy the discount if you pick up your car/ end off your rental during the discounted period.