Accident Reporting Procedure

Change in Accident Reporting Procedure



We wish to inform all our members that with immediate effect , any member involved in an accident shall abide by the following procedure:

(i) immediately contact our Customer Relations Centre (3163 7800) to notify our agent of the accident; AND
(ii) take photographs of the damage to the exterior of the BlueSG Car with at least two (2) photographs showing the damages while capturing the number plate of the BlueSG Car; AND

(iii) take photographs of the damage to the exterior of any other vehicle and/or property involved with at least two (2) photographs showing the damages while capturing the number plate. If it is a multiple vehicle collision, take photographs of the vehicles with direct contact (i.e. immediate front/rear vehicle); AND

(iv) take photographs of the accident scene; AND

(v) where the accident involves a government vehicle, damage to government property, a foreign vehicle, a pedestrian or cyclist, a hit-and-run case, or an injury requiring hospitalization or medical leave of 3 days or more, you are required by applicable laws to file a police report and send a copy of such police report to BlueSG; AND

(vi) as are required by applicable laws, file a complete accident report at one of our approved accident reporting centres (“ARC”) as listed below within 24 hours of the accident or next working day if the accident occurs on a Saturday or Sunday or public holiday.
When you report the accident at our ARC, you are required to bring the following with you:
(i) driver’s licence; AND

(ii) NRIC or FIN; AND

(iii) photos referred to in (ii)-(iv) above; AND

(iv) police report (where applicable).

Your failure to abide by the above stated procedure will result in an additional fee of $300 being imposed on your account (as clearly set out in section 2 of Schedule 1 of the terms and conditions of use of the BlueSG service) and/or termination of your subscription.

NOTWITHSTANDING THE FOREGOING, YOU ACKNOWLEDGE THAT YOUR FAILURE TO REPORT, OR DELAY IN REPORTING, ANY ACCIDENT, COLLISION, INCIDENT, THEFT, VANDALISM, DAMAGE OR OTHER MALFUNCTION INVOLVING A BLUESG CAR COULD SIGNIFICANTLY IMPEDE ANY STEPS BLUESG WOULD OTHERWISE BE ABLE TO TAKE TO RECOVER THE BLUESG CAR AND/OR TO REMEDY OR MINIMISE ANY DAMAGE SUSTAINED. IN THESE CIRCUMSTANCES, YOU WILL BE LIABLE TO BLUESG FOR ALL LOSSES SUFFERED BY BLUESG AS A RESULT OF YOUR FAILURE OR DELAY IN REPORTING THE CIRCUMSTANCES REFERRED TO IN THIS SECTION.

The contact details of our Authorised Reporting Centres are set out below:

Indeco Engineers Pte Ltd
No. 39 Defu Lane 12
Singapore 539139
Mon - Fri : 9am to 5pm
Closed on Saturday, Sunday and Public Holidays. 

Comfortdelgro Engineering Pte Ltd
59 Loyang Drive
Singapore 508969
Mon - Fri : 9am to 5pm
Closed on Saturday, Sunday and Public Holidays.